Gas Detector Shop T&C's

Gas Detector Shop Terms & Conditions

Please read the Gas Detector Shop Terms & Conditions of Use. By accessing this website and/or placing an order online you agree by our Terms and Conditions.

"Seller" "Supplier" " "the Company" refers to the Gas Detector Shop
"Customer" "Client" refers to the Customer whose order for the purchase of goods is accepted by the seller. "Customer" also includes a buyer that has dealt with the Supplier previously.

This site is operated by the Gas Detector Shop. By using this site, you are agreeing to the terms and conditions listed on this site. The seller has the right to change these terms and conditions at any time. Notice of the change is provided by posting the revised terms on this site. You are responsible to review these terms and conditions periodically. Your continued use of this site following the posting of the changes indicates your acceptance of the changes. In no event will the seller be liable for any damage or cause of action of any kind upon or resulting from any use or inability to use this site. You further agree not to provide your password to any other person and to be the sole user of your account.

Title of Goods
Goods remain the property of the seller until payment is made in full. Where payment is tendered by cheque, payment shall not be deemed to be received until such cheque honoured upon presentation at the drawer’s bank. If the cheque is dishonoured the seller reserves the right to charge the customer for accounting and bank charges and other fees incurred by it in respect of such dishonour. If the customer defaults in payment for goods the seller retains the right to retrieve the goods and resell them. For the purpose the seller, its servants or agents may enter upon the buyer’s or other premises in which the goods are situated, without being responsible for any damage thereby caused.

Shortages
All items listed on the Seller’s invoice will be deemed to have been received in good order and condition, without shortage, unless the Seller is notified in writing to the contrary within 24hrs of the receipt of goods.

Outside Interference
The supplier shall not be liable to the Customer for any defect, loss, damage or delay from the cause of strikes, breakdowns, lockouts or any other cause beyond the control of the Supplier. 

Modifications to Terms and Conditions
a) All modifications and amendments to these Terms and Conditions shall be in writing and it otherwise shall not be binding upon the Seller.
b) If any of the provisions of the contract are unlawful or invalid by Prior reason of any applicable statue or rule of Law, then such provision shall be severed from the rest of this
Contract which shall remain valid and binding on the parties.

Consent to receive future communications
Providing your e-mail address will be deemed to be express consent to receive further information from the Gas Detector Shop regarding promotions and products through electronic communication.<br>

Insurance
It is the Customer’s responsibility to effect whatever insurance cover is required at their own expense.

4.1 Typographical errors
The Site may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right (at our absolute discretion) to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may have placed based on information on the Site that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

4.2 Antivirus protection
You must take your own precautions to ensure that the process which you employ for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system, and contains appropriate protection to prevent damage to your computer system caused by viruses, malicious computer code or other forms of interference. 

4.3 Liabilities
Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law), the Gas Detector Shop will not be liable to you, or any other person, for any loss, damage, cost or expense arising out of or in connection with of any of the events set out in Section 5.13 or arising out of or in connection with you accessing the Website, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.

4.4 Pay on Invoice
When selecting the option to 'pay on invoice' an invoice will be emailed to you. If payment has not been verified within 48 hours the order will be considered cancelled and items will be returned to stock. To expediate dispatch of your order please email payment confirmation including:

  • Name of order
  • Invoice number
  • Online order number
  • Bank receipt number
  • Payment date

5.1 Pricing

The Gas Detector Shop reserves the right to change the prices of goods at any time without notice. This price displayed at the time you place your order will continue to apply to you even if the price changed before your order is accepted by the Gas Detector Shop.

In addition to the price of the goods, you will also need to pay the quoted or advertised delivery charge.

Delivery charges will be waived if you choose to nominate your preferred freight shipping company. Refer to clause 8 Delivery & Shipping conditions.

In addition to the price for the goods and the delivery charge (if any) you may also need to pay any additional delivery charges which are not shown in your shopping cart but which we incur because you live in an area where light aircraft or barge transport is required, or to which our courier company does not provide a door-to-door service ("Additional Deliver Charge"). These include, without limitation, Christmas Island, Norfolk Island, Roma and Nhulunbuy. If you live in an area to which an Additional Delivery Charge will apply the Gas Detector Shop will contact you before accepting your order and provide you with a quote for the Additional Delivery Charge. If, within the time-scale specified you do not agree to accept the Additional Delivery Charge, the Gas Detector Shop will cancel your order. Payment will not be taken for your order until you have confirmed your acceptance of the Additional Delivery Charge.

By placing an order you agree to pay the price for the goods, delivery charges and any additional delivery charges incurred.

5.2 GST (Taxes)

On-line sales - all pricing advertised on the website are GST inclusive


5.3 On-line Account

If you do not already have an Account you will need to create one before placing an on-line order.

You may not set up an Account for someone else.

Please ensure that you enter all information carefully when creating an Account. You warrant to the Gas Detector Shop that all information provided by you in relation to your Account is complete, true and accurate 

You must notify the Gas Detector Shop immediately if you become aware of any actual or potential unauthorised use of your Password or Account.

Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law), the Gas Detector Shop will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of:

  • your account information being incomplete or inaccurate; or
  • any unauthorised use of your Password or Account which takes place before you notify the Gas Detector Shop, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.


If the Gas Detector Shop suffers any loss, damage, cost or expense as a result of any unauthorised use of your Password or Account which takes place before you notify the Gas Detector Shop then you must pay the Gas Detector Shop the amount of that loss, damage, cost or expense if the Gas Detector Shop asks you to.

5.4 Payment Terms

Payment prior to the goods leaving the seller’s warehouse unless the customer shall have made some other arrangement with the supplier.


5.5 Displayed Pricing

Initial displayed pricing is for the base item price and will not display each individual pricing until the desired items has been selected, the pricing variance may depend on size / type / gas chosen. 

5.6 Pricing may be subject to change without notice.

An order submitted by you is an offer by you to purchase the Goods for the price plus the Delivery Charge as shown at the time of submission of your Order and any applicable Additional Delivery Charge or International Delivery Charge. the Gas Detector Shop may accept or reject your offer in its absolute discretion. In particular, but without limitation, the Gas Detector Shop may reject Orders for commercial quantities of Goods.

If you wish to order commercial quantities of goods please contact our office.

Each Order that you place will, if accepted by the Gas Detector Shop, be a separate and binding agreement between you and the Gas Detector Shop with respect to the supply of the relevant goods, in accordance with these Terms and Conditions.

Please ensure that you enter all information carefully when placing an order. You warrant to the Gas Detector Shop that all information provided by you in relation to each order is complete, true and accurate.

Please check your Order carefully (including the quantities ordered) before submitting it as orders may not be able to be changed or cancelled once the Order has been accepted by the Gas Detector Shop. the Gas Detector Shop will use reasonable endeavours to cancel or change the order if it has not already been shipped but makes no representation that it will be able to do this.

Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law), the Gas Detector Shop will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of your Order information being incomplete or inaccurate or as a result of being unable to change or cancel your Order once it has been accepted by the Gas Detector Shop, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.


Where you place separate Orders the Goods will be delivered separately and a separate Delivery Charge (and Additional Delivery Charge/ International Delivery Charge if applicable) will apply to each Order. the Gas Detector Shop cannot consolidate separate Orders into one delivery. 


Where you order more than one item in one order, all goods for which your order is accepted at the same time will be dispatched together where practicable. However, in some cases goods may be part supplied as per 9.2 , for example: in order to ensure that you receive each of the goods as promptly as possible. 


The internet can be an unstable, and sometimes insecure, marketplace. At times the facility to place orders may not be available, your order might not be received, your order may be lost or misdirected, or your order might be delayed. If is the customer's responsibility to ensure the Gas Detector Shop has received the order. 

6.1 Order Cancellation

6.1.1 The right to cancel an order

The Gas Detector Shop reserves the right to cancel, at any time before delivery and for whatever reason, an order that it has previously accepted. the Gas Detector Shop may do this for example, but without limitation, where:

  • the Gas Detector Shop's suppliers are unable to supply Goods that they have previously promised to supply;
  • An event beyond Gas Detector Shop's control, such as storm, fire, flood earthquake, terrorism power failure, war, strike or computer failure, means that Gas Detector Shop is unable to supply the goods within a reasonable time;
  • Goods ordered were subject to an error on the website, for example, in relation to a description, price or image, which was not discovered prior to the Order being accepted;
  • You ask the Gas Detector Shop to cancel your Order in accordance with 6.1.5 Placing Orders; or 
  • In the circumstances set out in section 6.1.4 Additional Delivery Charges


6.1.2 Customer may cancel an order

You may cancel your order where the Gas Detector Shop:

  • has breached a material term of this Agreement;
  • is not able to deliver your order within a reasonable time of the estimated delivery time advertised on the Website or as set out in these Terms and Conditions, other than a result of any delay for which you are wholly or partly responsible for, such as a failure to provide the correct delivery address or to pay for the goods. 

6.1.3 Order cancellation notification

Where the Gas Detector Shop cancels your order after acceptance, you will receive and email notification of order cancellation.

The Customer must provide written Order Cancellation via email or fax and it is the Customer's responsibility to confirm Order Cancellation.

6.1.4 Order cancellation and Refund of payment

In the event of the Gas Detector Shop or you cancelling your order after payment has been processed, section 10.2 Refunds applies. Refunds will be made by us via the method of payment you used to make your on-line purchase. The time it takes for you to actually received a refund will depend on how quickly your financial institution processes the refund.

6.1.5 Order confirmation

We will not accept a request to return and refund purchased goods where you have simply changed your mind, made a wrong selection or have simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and confirming your order. Section 11.2 Refunds of these Terms and Conditions sets out further information about refunds.

6.1.6 Liability for Order cancellation

Except to the extent otherwise required by law (including, without limitation, the Australian Consumer Law) or as expressly set out in these terms and conditions, the Gas Detector Shop will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of cancellation of your Order, whether in contract, negligence or any other tort, equity, restitution, strict liability, under statute or otherwise at all.

When you see 'Special Order' products available for purchase on our website it means they will be sourced on-demand from our suppliers when you place your order. Products typically have this status when the product is not actively stocked within our warehouse but is available to order.

 

This may be due to the shelf life or the specialty nature of some of our products (ie: gas detection and specialty gases) or the need to custom manufacture a product to fit/suit the application.

 

Once we have received your order and payment confirmation we will place an order with the Supplier.

 

Gas Detectors / Specialty gases (ie: short shelf-life products) - may take up to 4 weeks (please note this can vary per supplier availability and manufacturing schedules) to be receipted into our store. You will receive an estimated date of shipping once we have received confirmation from our Supplier.

 

Custom Manufacturing - for items that require custom manufacturing you will receive an estimated date of shipping once we have received confirmation from our Supplier.


From time to time a supplier may not be able to supply in the time indicated, and items are placed on backorder. If it appears that your order will not be dispatched on time, you will be informed as soon as possible. You will be offered the opportunity to cancel your order at that time, otherwise, your order will be dispatched as soon as the items are available.

8.1 Damage in transit
The Seller will not in any circumstances accept liability for damage, shortage, or loss during transit. This liability is to be passed onto the relevant transport provider.

8.2 Part Supply
The Seller may make part deliveries of any order unless agreed to the contrary in writing. Every endeavour will be made by the Seller to complete delivery with the period agreed, if any, but no liability can be accepted by the Seller for delay or non-delivery from our supplier. All items back-ordered are firm and shall not be cancelled unless agreed to by the Seller.

8.3 Site Access
The Customer at all times is responsible to ensure suitable access to the delivery site. The Customer further indemnifies and saves harmless the Supplier, and or it’s servants or agents against any loss or damage in the event the Customer fails to provide suitable access to the site for delivery, and whilst on site working

8.4 Postal Delivery
Where requested, the Gas Detector Shop will deliver to PO Boxes in Australia. If it is not possible to deliver goods to PO Box due to the size of goods, the Gas Detector Shop will call you to arrange an alternate delivery address. Note: Dangerous Goods ie: calibration gas can not be delivered to a Post Office Box.

8.5 Dispatch Confirmation
For online orders, following dispatch of your goods, the Gas Detector Shop will email you with a confirmation of dispatch, including consignment note number In-store orders will have a dispatch confirmation emailed with consignment not number upon request

8.6 Delivery Confirmation
On delivery you may be required to sign a proof of delivery document. If you are not available to take to delivery, your goods will be taken to the local depot or post office as per the individual freight company's policies.

8.7 Order Discrepancies are to be notified to the Gas Detector Shop within 48 hours of receiving goods.

8.8 Free Freight

  • Qualifying 'Free Shipping' products are only valid for online purchases within Australia.
  • The Gas Detector Shop is not responsible to cover return freight costs on change of mind purchases and restocking fees may apply. Refer clause 9.
  • All 'Free Shipping' is via standard Australia Post.
  • Free delivery offer is subject to change at any time. However, all orders processed during a free delivery offer period will be processed in accordance with the offer.
  • Some items may not qualify for 'Free Shipping' due to weight, cubic measurements, dangerous goods or state location as per shipping agent surcharges or fees.
  • Goods that do not qualify for 'Free Shipping' will be identified on the product page

 

8.9 Dangerous Goods Shipping

Any order that contains items considered a Dangerous Good will be shipped in accordance with Dangerous Goods Shipping guidelines. A DG Shipping surcharge has been added to the price of each item considered to be classified as Dangerous Goods.

Contact the Gas Detector Shop if you require more that one Dangerous Goods item.

Currently we do not offer Collection of Items from our office location.

10.1 Returns

All returns must be authorised by the Seller in writing.

Returns for credit must be returned within 7 days of receipt of goods.

Goods are to be returned freight pre-paid and a copy of the original invoice.

Return of incorrectly supplied goods at the Seller’s expense will be by the carrier of the Seller’s choice. The Seller will not accept freight charges for goods returned by other means.

Products specially purchased, manufactured, machined or cut to size to the Customer’s specifications are not returnable.

10.2 Refunds

Where we may be required to refund your payment as your order has been rejected, cancelled or for any other reason, we will use our best endeavours to process your refund within a timely manner. Refunds will be made by us via the method of payment you used to make your on-line purchase. The time it takes for you to actually receive a refund will depend on how quickly your financial institutions processes the refund

We will not accept a request to return and refund purchased goods where you have simply changed your mind, made a wrong selection or have simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping card and confirming your order.

10.3 Restocking

Returns are subject to a 15-25% restocking fee and will only be accepted if the goods and packaging received in an unused and original condition. 

Except as otherwise provided in these conditions the Seller shall not be under any liability in respect to defects in goods delivered or for any injury, damage of loss resulting from such defects or from any work done in correction therewith except to the extent that any stature applicable to these conditions prevents the exclusion, restriction or modification of such conditions or warranties. Notwithstanding any other provisions of the contracts the Seller shall not be liable to the customer for any loss or profit howsoever arising, not shall the Seller be under liability whether in contract, tort, or otherwise nor for any injury, damage or loss whether consequential or otherwise save as is expressly provided in these conditions. The Seller shall not be responsible for damage or fault in performance arising out of incorrect or inappropriate operation of the product by the Customer. The Customer acknowledges that the Seller gives no warranty as to the fitness of the product for the intended application of the Customer and that the Customer has relied entirely upon its own evaluation thereof. The Customer is responsible to ensure that any product is suitable for the purpose they intend using it for.

12.1. Out of Stock

From time to time, some Goods may be out of stock or are unavailable and we may not be able to fulfil all or part of your Order. If this happens, we will refund you the price paid for the Goods impacted.

12.2. Suspension of Sale

We may withdraw or suspend from sale any Goods displayed on the Website, either temporarily or permanently, at any time. We will not be liable to you for any loss you or any third party suffer as a result of a withdrawal or suspension of sale of a particular Good.

12.3. Refund

Where a Good which is the subject of an Order has been withdrawn or suspended from sale and your payment for the Good has already been processed, we will refund any money paid to us.

12.4. Incorrect Pricing

the Gas Detector Shop reserves the right not to honour any incorrect offers represented on the Website made by genuine human or system error. Where your Order is affected by an error on the Website (for example, in a description, an image, Price or otherwise), we will reject that part of the Order affected by the error. You will be refunded the value of that part of your Order affected by the error, and the Gas Detector Shop will fulfil the remainder of your Order. If you are not satisfied with the partial fulfilment of your Order, you can return your Order to us under the Returns Policy.

12.5. Error

If your Order is affected by a genuine error (including in a description, an image or a Price), we reserve the right to cancel your Order and refund any money paid to us.

12.6. Acknowledgement

You acknowledge and agree that:

  1. all pictures and images of Goods displayed are for illustrative purposes only;
  2. any accessory featured with the Goods is for illustrative purposes only, and may be sold separately; and 
  3. where we provide dimensions and measurements in the description of a Good, the dimensions may vary slightly in real life, and it is your responsibility to ensure that the actual size of each Good is suitable for your purpose prior to submitting your Order (including whether there is appropriate and safe access to your Delivery Address for delivery of the Good).

From time to time the Gas Detector Shop will offer items at sale prices:

  • We do not offer refund or exchange on sale items if you change your mind.
  • Normal purchasing conditions apply to online and promotional flyer sales.
  • All sale pricing is valid for the promotional period.

Links to third party web sites may be provided on the site as a convenience to you. When you use these links you will leave this the Gas Detector Shop site.

  • The Gas Detector Shop has not reviewed all of the information on other third party sites.
  • The Gas Detector Shop is not responsible for any of these sites or their content. Inclusion of links to other sites should not be viewed as an endorsement of the content of those linked sites.
  • To the extent that you disclose Personal Identification or other Personal Information to any linked sites or other third parties, different rules may apply to their use or disclosure of Personally Identifiable Information, and we encourage you to review their privacy policies before disclosing Personally Identifiable Information to them.

All images are for informative purposes only, although we endevour to keep images of our products upto date we take no responsibility for any incorrect images displayed. Some images are displayed in a "In Use" version and will not include any extra items ie: MicroDock II is displayed with gas detectors installed to show application and is for informative purposes only.

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Or you can request to be 'unsubscribed' via email to our office.